Secure Net protects your phone from viruses, malware, phishing scams and other harmful content when you connect to the internet on our mobile network. It also includes 24/7 ID monitoring to help keep your personal information protected.
There are certain cases where Secure Net won’t protect your phone, even when connected to our network, such as when using a VPN service, Apple Private Relay on an iPhone and more. For a full list, visit the Secure Net Terms and Conditions
Please note: Digital protection and advanced parental controls only work when you’re connected to our mobile network, and not when connected to Wi-Fi, including Vodafone Home Broadband.

If Secure Net detects a breach of your personal information, we'll send a smart alert (via text message) to your phone. What you should do next will depend on the type of information that's been compromised, and our smart alert will make it clear what action is required.

Make sure you keep smart alerts on in the Secure Net app to hear about any identity breaches as soon as possible.

To set up parental controls for your children’s devices, you’ll need to link their number to your Secure Net account. To do this: 
1. Go to your Secure Net dashboard 
2. On the settings page, choose Add a device and enter the number you’d like to add 
3. We’ll then send a text message to that device. The recipient will need to accept the terms and conditions, and agree that their security settings will be controlled by you 
You’ll be notified when they accept and then you can start setting up security and parental settings for that number.

The cleaning tool is a feature on the Secure Net app (available only on Android phones) that helps detect and remove threats on your smartphone that might have been picked up while connected to WiFi (for example, when using a public WiFi hotspot).
To use the cleaning tool, you’ll need to open the Secure Net app and grant permissions so that the app can access your files. If you’re having trouble with your phone permissions, here’s how to grant permissions on most Android devices:
1. Open Settings on your phone. Scroll down to find Security & Privacy and then Privacy.
2. Select Permission Manager.
3. Select Files and media, search for the Secure Net app and then ensure permissions are switched on.
Please note: The cleaning tool is not available on the iOS version of the app.